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Griggs Southern Sportz
Griggs Southern Sportz

Return Policy

We Like To Thank You For Visiting Our Web Site And That You Have Had A Great Experience With  Southern Sportz LLC. We Also Want You To Know We Greatly Appreciate You Taking The Time And For Choosing Our Company For Your Golf Cart Needs.
Southern Sportz LLC Return Policy
Effective 01-01-2020
We Strongly Recommend That You Read This Entire Page. Should You Have Any Questions Or Concerns, Please Contact Us Directly By Phone Or Email Which You Can Find At The Very Bottom Of This Page.
1- By placing an order with Southern Sportz LLC., either online or by telephone, you are consenting to the following terms of (this) our return policy.
2- We do NOT REFUND ANY SHIPPING CHARGES unless there is an error with the order that is our fault. If there was an error that was our fault, you can request a RS Label (Return Service) which is prepaid by
Southern Sportz LLC.
3- An RMA number is required for all returned or exchanged items, regardless of the circumstances; you may request an RMA number via email (
southernsportz@yahoo.com) or via Telephone (903-799-2000).  When requesting an RMA number, please include your name, the pertinent order number and the specific reason(s) for your request. *note: a credit memo may be issued as an pdf attachment in our corresponding email and that credit memo number is also our internal & your RMA number.
4- All returned items or carts must be shipped back to us pre-paid: NO COD Packages are ever accepted.

5- Items are only eligible for return or exchange within 14 days of receipt of your purchase.
6- Any items returned without an RMA number will be refused or may be misdirected.
7- All returns are subject to a 20% restocking fee due to our suppliers policies.
8- Items must be returned in original resalable condition; any items with signs of use will not be refunded, exchanged or issued a credit for.
9- Custom ordered parts, accessories, or non inventory carts and special order products are not eligible for return or exchange.
10- Items that are in error due to incorrect information provided by the customer are not eligible for return or exchange.
11- Please allow Southern Sportz LLC ,
7-10 business days to evaluate the returned product or cart as.

as all products or carts are subject to inspection to determine there condition ; any credit or refund will be prorated based on the condition of the returned item. The credit or refund amount may be less than the original payment based on the condition of the returned items.
12- If you have any trouble or questions regarding selection of the right components please call us at ( 903-799-2000 ) so we can help you order what you need.
13- If your package or cart arrives damaged, it is solely the customer’s responsibility to report it to the responsible carrier immediately or simply refuse delivery.
If the package or cart was damaged in transit and is found to be unacceptable by the customer, please tell the carrier you are refusing the shipment that will hold the carrier liable and said carrier will return the package or cart  to us at no cost to you. By signing and accepting a damaged package or cart customer agrees to be 100% liable for repairing any damage.
15- All shipments are delivered with signature requirement by default
16- Please Be Advised: if a package is delivered without a signature requirement, once the package is left at the destination,
Southern Sportz LLC. and the shipping company are not responsible for lost, stolen or damaged goods.
17- There are NO cash refunds and credit refunds will only be made to the credit card used for the original purchase.
Southern Sportz LLC. is not responsible for ANY labor costs which are incurred as a result of the installation of any incorrect or defective parts or if the correct parts are installed in a manner inconsistent with the instructions given in the appropriate service manual and performed by a qualified Golf Cart repair technician.
19- This Entire Return Policy, Prices And Our Entire Web Site Is Subject To Change Without Any Written Or Prior Notice.

To Request a return via email at (southernsportz@yahoo.com) or via Telephone (903-799-2000).

Again, Southern Sportz LLC. Thanks You Very Much For Your Consideration & Choosing Our Company For Your Needs.